OP Online Pokies Australia

Responsible Gambling in Australia

Gambling should be fun, not a source of stress or harm. If gambling is no longer enjoyable, help is available. This page provides resources, warning signs, and support services for Australians.

Need Help Now?

If you or someone you know is in crisis, please reach out immediately. Free, confidential support is available 24 hours a day, 7 days a week. You don't have to face this alone.

Gambling Help Online

1800 858 858

Free, confidential support 24/7

Lifeline Australia

13 11 14

Crisis support and suicide prevention

Financial Counselling

1800 007 007

Free financial advice Australia-wide

Beyond Blue

1300 22 4636

Anxiety and depression support

Our Commitment to Responsible Gambling

At Online Pokies Australia, we believe that gambling should always remain a form of entertainment — never a way to make money or escape problems. We are committed to promoting responsible gambling and providing resources to help Australians gamble safely.

While we provide information about online casinos, we recognise that gambling carries risks. We encourage all visitors to gamble responsibly, set limits, and seek help if gambling becomes a problem.

What is Problem Gambling?

Problem gambling (sometimes called gambling disorder or compulsive gambling) occurs when gambling negatively affects a person's life — their finances, relationships, work, or mental health. It exists on a spectrum, from mild harm to severe addiction.

Problem gambling is recognised as a behavioural addiction by health professionals worldwide. Like other addictions, it can be treated, and recovery is possible with the right support.

Key Facts About Problem Gambling in Australia

  • Australia has one of the highest gambling rates in the world
  • Approximately 80% of Australian adults gamble at least once per year
  • Around 1-2% of adults experience severe problem gambling
  • A further 4-6% experience moderate gambling harm
  • For every problem gambler, 5-10 others are affected (family, friends)
  • Pokies (electronic gaming machines) are the most common source of harm

Warning Signs of Problem Gambling

Recognising the signs of problem gambling is the first step toward getting help. You may have a gambling problem if you experience any of the following:

Financial Warning Signs

  • Spending more money on gambling than you can afford to lose
  • Borrowing money, selling possessions, or using credit to gamble
  • Chasing losses — gambling more to try to win back lost money
  • Neglecting bills, rent, or essential expenses to fund gambling
  • Hiding bank statements or lying about finances
  • Taking out loans or using payday lenders for gambling money

Behavioural Warning Signs

  • Spending increasing amounts of time gambling
  • Being preoccupied with gambling — constantly thinking about it
  • Neglecting work, study, or family responsibilities
  • Gambling to escape problems or relieve negative emotions
  • Lying to family and friends about gambling habits
  • Failed attempts to cut down or stop gambling

Emotional Warning Signs

  • Feeling restless or irritable when trying to reduce gambling
  • Feeling anxious, depressed, or hopeless about gambling
  • Using gambling to cope with stress, anxiety, or depression
  • Feeling guilty or ashamed after gambling sessions
  • Mood swings related to wins and losses

Relationship Warning Signs

  • Arguments with family or partner about gambling
  • Withdrawing from family and social activities
  • Relationship breakdown or separation due to gambling
  • Losing trust of loved ones
  • Isolating yourself to hide gambling behaviour

Quick Self-Assessment

Ask yourself these questions honestly:

  • Do you spend more time or money gambling than intended?
  • Have you tried to cut back on gambling but couldn't?
  • Do you gamble to escape problems or improve your mood?
  • Have you lied to others about your gambling?
  • Has gambling caused relationship or financial problems?

If you answered "yes" to any of these, consider reaching out for support.

Tips for Gambling Safely

Set a Budget

Decide how much you can afford to lose before you start and stick to it

Set Time Limits

Decide how long you'll play and set alarms to remind yourself to stop

Never Chase Losses

Accept losses as the cost of entertainment and walk away

Don't Gamble Alone

Keep gambling social and be open with friends and family about it

Practical Strategies for Safe Gambling

Before You Play

  • Only gamble with money you can afford to lose completely
  • Set a budget and time limit before starting
  • Never gamble when upset, stressed, or intoxicated
  • View gambling as entertainment, not a way to make money

While You Play

  • Take regular breaks during gambling sessions
  • Keep track of time and money spent
  • Don't borrow money to gamble — ever
  • Balance gambling with other leisure activities

Use Available Tools

  • Deposit limits: Set daily, weekly, or monthly deposit caps
  • Loss limits: Automatically stop when losses reach a set amount
  • Session limits: Set time reminders or automatic logouts
  • Reality checks: Pop-up reminders showing time and money spent
  • Cooling-off periods: Short breaks from gambling
  • Self-exclusion: Ban yourself from gambling for extended periods

Self-Exclusion Programs in Australia

Self-exclusion allows you to ban yourself from gambling venues or online operators. It's a powerful tool for regaining control. Australia offers several self-exclusion options:

BetStop — National Self-Exclusion Register

BetStop is Australia's national self-exclusion register for online wagering. Launched in 2023, it allows you to exclude yourself from all licensed Australian online betting operators with a single registration.

  • Website: betstop.gov.au
  • Coverage: All licensed Australian online wagering operators
  • Duration: Minimum 3 months, up to lifetime
  • Cost: Free

State and Territory Programs

State/Territory Program Authority
NSW Multi-Venue Self-Exclusion Liquor & Gaming NSW
VIC Self-Exclusion + YourPlay VGCCC
QLD Exclusion Order Program OLGR Queensland
WA Self-Exclusion Program Dept of Local Government
SA Barring Orders Consumer & Business Services
TAS Self-Exclusion Tasmanian Liquor & Gaming
NT Self-Exclusion NT Racing Commission
ACT Self-Exclusion ACT Gambling & Racing

Blocking Tools & Apps

Software that can help you block access to gambling websites and apps

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Gamban

Blocks access to gambling sites across all your devices. Subscription-based with robust protection.

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Gambling Therapy

Free global service offering online support, forums, and mobile app with blocking features.

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Bank Blocks

Many Australian banks allow you to block gambling transactions. Contact your bank to set this up.

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Understanding the Odds

Making informed decisions about gambling means understanding how it works. All gambling is designed to favour the house — over time, the operator always wins.

The House Edge

Every casino game has a built-in mathematical advantage for the operator, called the house edge. This is how casinos make money.

Game House Edge What It Means
Pokies/Slots 5-15% Lose $5-$15 per $100 over time
Roulette (European) 2.7% Lose $2.70 per $100 over time
Blackjack 0.5-2% Lose $0.50-$2 per $100 over time
Baccarat 1.06-14% Varies by bet type
Sports Betting 5-10% Built into the odds margin
Lottery 40-50% Half of ticket sales don't return

Common Gambling Myths

  • "I'm due for a win" — Each spin/hand is independent. Past results don't affect future outcomes.
  • "I have a winning system" — No system can overcome the house edge long-term.
  • "If I keep playing, I'll win it back" — Chasing losses usually leads to bigger losses.
  • "This machine is hot/cold" — Pokies use random number generators. Every spin is random.
  • "Gambling can solve my money problems" — Gambling is entertainment with a cost, not a financial strategy.

Gambling and Mental Health

Problem gambling often occurs alongside other mental health conditions. Understanding this connection is important for recovery.

Co-occurring Conditions

  • Depression: Many problem gamblers experience depression, sometimes triggered by gambling losses
  • Anxiety: Gambling-related stress can cause or worsen anxiety
  • Substance use: Alcohol and drug use often co-occur with problem gambling
  • ADHD: Impulsivity associated with ADHD can increase gambling risk
  • Trauma: Some people gamble to cope with past trauma

Gambling and Suicide Risk

Problem gambling significantly increases the risk of suicidal thoughts and behaviours. If you or someone you know is having thoughts of suicide, please reach out immediately:

  • Lifeline: 13 11 14 (24/7)
  • Suicide Call Back Service: 1300 659 467
  • Emergency: 000

These feelings are temporary and treatable. Reaching out for help is a sign of strength.

Help for Family and Friends

If someone you care about has a gambling problem, you're not alone. Gambling affects families, friendships, and communities. Support is available for you too.

How Gambling Affects Families

  • Financial stress — shared debts, unpaid bills, loss of savings
  • Broken trust — lies, secrecy, broken promises
  • Emotional impact — anxiety, depression, anger, grief
  • Relationship breakdown — separation, divorce
  • Impact on children — stress, instability, trauma

What You Can Do

  • Educate yourself: Learn about problem gambling and addiction
  • Set boundaries: Protect your finances and wellbeing
  • Don't enable: Avoid lending money or covering debts
  • Communicate: Express concerns without judgment when the time is right
  • Seek support: Access counselling for yourself — you need support too
  • Be patient: Recovery takes time and setbacks are common

Support Services for Families

  • Gambling Help (1800 858 858): Free counselling for family members
  • Relationships Australia: Family counselling and mediation
  • Financial counselling (1800 007 007): Help managing gambling-related debt
  • Gam-Anon: Support groups for families of gamblers

Australian Help Services

Free, confidential support is available across Australia

Gambling Help Online

1800 858 858

24/7 phone, chat & email support

gamblinghelponline.org.au

Lifeline Australia

13 11 14

Crisis support 24/7

lifeline.org.au

Financial Counselling

1800 007 007

Free financial advice

financialcounsellingaustralia.org.au

Beyond Blue

1300 22 4636

Anxiety & depression support

beyondblue.org.au

BetStop

betstop.gov.au

National self-exclusion register

Free to use

Suicide Call Back

1300 659 467

24/7 suicide prevention

suicidecallbackservice.org.au

Frequently Asked Questions

How do I know if I have a gambling problem?

If gambling is causing stress, financial problems, relationship issues, or you feel unable to control it, you may have a gambling problem. Key signs include chasing losses, lying about gambling, and spending more than you can afford. If you're asking this question, it's worth speaking to a counsellor — call 1800 858 858 for a confidential chat.

Can I exclude myself from all gambling in Australia?

For online wagering, BetStop (betstop.gov.au) allows you to exclude yourself from all licensed Australian online betting operators with one registration. For land-based venues like pokies and casinos, you'll need to use state-based self-exclusion programs — contact Gambling Help (1800 858 858) for assistance setting these up.

Is gambling help really free and confidential?

Yes, absolutely. Services like Gambling Help Online (1800 858 858) are completely free and confidential. Counsellors won't share your information without your consent. You can even access support anonymously if you prefer. These services are funded by government and industry contributions.

What if my family member won't admit they have a problem?

This is very common. You can't force someone to change, but you can get support for yourself and set boundaries. Gambling Help offers counselling specifically for family members affected by someone else's gambling. Protecting your own finances and wellbeing is important. Call 1800 858 858 for advice.

Can I reverse a self-exclusion if I change my mind?

Self-exclusion is designed to be difficult to reverse. For BetStop, you must wait until your exclusion period ends and complete a revocation process. For venue-based exclusions, policies vary by state. This is intentional — the cooling-off period helps prevent impulsive decisions to return to gambling.

Does gambling treatment actually work?

Yes. Research shows that professional treatment — including cognitive behavioural therapy (CBT), counselling, and support groups — is effective for problem gambling. Many people recover fully and go on to live gambling-free lives. Recovery looks different for everyone, and setbacks are part of the process. The most important step is reaching out for help.

Remember: Help is always available. If gambling is no longer fun, it's time to talk to someone. Free, confidential support is just a phone call away — 1800 858 858 (24/7).