All Contact Addresses
Below is a complete list of our contact email addresses organised by purpose:
| Department | Email Address | Response Time |
|---|---|---|
| General Enquiries | [email protected] | 1-2 business days |
| Editorial & Reviews | [email protected] | 2-3 business days |
| Partnerships | [email protected] | 3-5 business days |
| Legal | [email protected] | 5-7 business days |
| Privacy | [email protected] | Within 30 days |
| Media | [email protected] | 1-3 business days |
| Security | [email protected] | Priority handling |
What We Can Help With
- Questions about our pokies reviews and ratings
- Feedback on our content or suggestions for improvement
- Corrections to information on our website
- Business and partnership enquiries
- Media and press enquiries
- Privacy and data-related requests
- Reporting security vulnerabilities
- General questions about online gambling in Australia
What We Cannot Help With
As an independent review website, we cannot assist with:
- Casino account issues — Contact your casino's support team directly
- Withdrawals or deposits — Only the casino can process transactions
- Bonus disputes — Raise these with the casino or their licensing authority
- Account verification — This is handled by the casino's compliance team
- Gambling losses — We cannot recover or refund gambling losses
- Technical issues with casino sites — Contact the casino's tech support
Tips for Faster Responses
To help us respond to your enquiry as quickly as possible:
- Use a clear, descriptive subject line
- Include all relevant details in your first message
- Specify which casino or page your enquiry relates to (if applicable)
- Use the appropriate email address for your enquiry type
- Check our FAQ section — your question may already be answered